Crisis & Ligitation
Companies today face a fast-moving environment where serious, complex issues can quickly damage even the strongest reputation, undermine credibility with key stakeholders and impact the bottom line. From cyberattacks, to product recalls to legal actions, organizations can be unprepared to deal with the multifaceted and rapidly evolving challenges that arise when a crisis strikes.
At Finsbury, we have served as a trusted advisor to scores of global corporations, non-profits, academic institutions and prominent individuals confronting challenges to their reputation. Our intensive approach to crisis communications focuses on rapidly assessing client needs, formulating a strategic plan to stabilize key relationships, and swiftly executing that plan to shape stakeholder opinions. We also work extensively with our clients to assess, prepare for and mitigate crisis issues in advance.
Our particular expertise is in developing a comprehensive strategy that not only considers legal objectives, but also accounts for broader business and reputational goals and effectively reaches relevant consumers, investors, partners, policymakers, the media and other key stakeholders.
Crisis management
Crises can strike when they are least expected and take all manner of forms: labor and employment issues; corporate restructuring and bankruptcy; leadership changes; data breaches; financial mismanagement; product, environmental and safety issues; and even criminal allegations. At such critical moments, our clients count on our insights and rigorous strategic focus to protect their hard-won reputations.
Compliance & litigation communications
Litigation can be either the starting point or consequence of a crisis, and organizations’ legal affairs are subject to significant public scrutiny. Companies facing legal action require strategies that consider not only the traditional courtroom but also the court of public opinion.
Crisis preparedness & prevention
In today’s interconnected world, even organizations with stellar reputations and balance sheets are just one blog post, careless remark or ill-timed decision away from a full-scale crisis. In our experience, companies that have prepared themselves are better able to anticipate and respond to crisis events and minimize potential adverse impacts on their brand, bottom line and employee morale.